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DELIVERY FEE: We are now offering $15.95 Delivery Fee for Same Day and Future Deliveries! Woohoo!
*Delivery fees may fluctuate depending on peak occasions such as Valentine’s Day and Mother’s Day.
Total Fee will be quoted on the final page before purchase.
DELIVERY TIMES: We do not guarantee delivery times unless delivering to a funeral. We deliver to schools up to 3pm, businesses up to 5pm and residential, hospitals and nursing homes up to 6pm. Monday – Saturday. We do not operate on Sundays and public holidays unless otherwise stated.
PROOF OF DELIVERY: We aim to provide proof of delivery for every order. We know that our customers love to keep up to date and know their recipient has received their gift. We hope to advise you instantaneously of the delivery however due to how busy the couriers can be this can take a few hours before we are able to confirm your delivery. You can rest assured that your flowers will be delivered.
DELIVERY ADDRESS: Please make sure you have the correct address to the recipient you are delivering to. This includes the correct number and the correct spelling of the street as well as the correct suburb. Delivering Flowers can not be held liable if you have provided an incorrect address. If the address is also deemed as unsafe at the risk of being stolen or if we are unable to deliver such as if there is a locked gate, the flowers will be returned and we will require a new address to deliver to. A re-delivery fee will also apply. If Delivering Flowers is at fault in any way for this non delivery you will not be required to pay an additional fee.
DELIVERY TO BUSINESSES, SCHOOLS, NURSING HOMES AND HOSPITALS: We do not accept any responsibility if the flowers are redirected to a front desk, reception or mailroom.
DELIVERY GUARANTEE: We guarantee that your flowers will be delivered on your specified day. Orders must be placed before 2pm for same day delivery and before 4pm on Friday for a Saturday order. If there is any reason we can not deliver such as natural causes eg. fires or floods and we are not able to deliver, we will refund you in full.